Shipping policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
-
All orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
Once your order is shipped, you will receive a confirmation message with tracking details, if available.
Shipping Time
-
Standard delivery usually takes 3–7 business days, depending on your location.
-
Delivery times may vary due to factors such as weather conditions, courier delays, or remote delivery areas.
Shipping Charges
-
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
-
We may offer free shipping on selected products or promotional offers from time to time.
Order Tracking
Customers will receive tracking information via email or SMS (where available) after the order has been dispatched. You can use the tracking number to monitor your shipment.
Delivery
Please ensure that the shipping address and contact details provided at the time of placing the order are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.
Damaged or Lost Shipments
If your order arrives damaged or you do not receive your package within the expected delivery period, please contact our customer support team as soon as possible. We will work with the shipping partner to resolve the issue promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team using the email address or phone number provided on our website. We will be happy to assist you.